Bonkers

I used to shop through Amazon.com a lot back when I lived in the states. Mostly I would use the marketplace to buy books and games second-hand as they were much cheaper than buying them from shops such as Gamestop. Since moving to New Zealand shipping has become an issue, often negating any savings I would get from getting a good deal.

Since I bought a Nexus 10 I have had to purchase two cases  for it through Amazon. The first one was a Poetic Bluetooth keyboard case which did not work at all. Amazon wouldn't ship this to New Zealand so I had it shipped to my mother who forwarded it to me. When I found it didn't work and requested a return slip they could only provide me one for shipping within the USA, understandable since they were only supposed to be selling them within the USA. Instead they told me to send it back to my mother who could use the slip and to scan invoice for the international shipping and they would reimburse me for that. This worked out great and even though the case was terrible, I at least got my money back for it.

I ordered a case from within New Zealand for $10, something which is quite difficult to find since the Nexus 10 isn't sold here. While it has served its purpose for a couple months, its not something I would use long term. The buttons for sleep and volume control are difficult to access and the screen is partially covered. This is bad considering its on the side of the device that like to be on top to have easier access for the POGO Charging Cable.

To replace this cheapo case I ordered another case from Amazon, a leather MOKO case. Again this case could not be shipped directly to me and had to be forwarded to my mother. I told her to watch out for it and asked her to forward it to me when she received it. In late January the tracking on the package changed to Delivered. My mother told me she didn't receive any case so I waited a while. This isn't the first time that a courier has given me the wrong tracking info, nor would it be the first time that my mother failed to find an item that had been delivered.

I honestly forgot about the case for a bit and it wasn't until today when Amazon e-mailed me about an unrelated purchase (from 7 years ago!) that I remembered I was expecting the case from them. I e-mailed my mother asking if she had got the case yet, she replied that she had not. I decided it must be lost and filed a claim with amazon. They processed this claim in under 2 hours!

Now heres the brilliant thing. After receiving the email from amazon telling me I would be reimbursed, I then receive an email from my mother asking me "...what color is it?" and I send her a picture of what the case looks like, which i must say is VERY case-like. Her reply? "that is the thing I asked you about. Yes I think I have it here." [sic] GAH! I only told you 3 times that it was being shipped to you, and only asked about 5 times after it had been "Delivered" if you had received it. Then on the same day you tell me No, which leads me to file a claim with amazon, and then tell me Yes!

My mother drives me Mad.